Collect all information, problems and requirements from your customers and let LiveAgent process it. Route it to the right support representatives at the right time.
Handle and solve customer requests from one universal inbox. It's so simple, even a child can use it.
Chat is the fastest way to connect with your customers and reach potential clients in real time. LiveAgent has it built-in!
Motivate your customer service reps with badges and rewards. Motivate employees, who directly work with customers. Provide support to customers even when offline. Adapt your helpdesk to your website's style and language... LiveAgent has the right portion of juicy helpdesk features.
Measure customer satisfaction rate and watch how it increases. Analyze your help desk performance. Reward the right support representatives and motivate others.