Pick and pay only once

Startup

$899

Ideal starter package3 agents included

Purchase

Business

$2999

Affordable and scalable10 agents included

Purchase
Compare plans

Company

$5999

Packed with agent seats20 agents included

Purchase

Enterprise licence

  • VIP support and assistance
  • branding free

Learn more

 

or try aSaaS licence

  • You don't need a server
  • Free lifetime updates
from $12

Learn more

 

Compare plans

Startup Business Company
License type perpetual perpetual perpetual
Installed on your own server
Free installation by our staff on your server
One time fee $899 $2999 $5999
Agents 3 included 10 included 20 included
Max # of Agents grow as you need grow as you need grow as you need
Additional agent price (one time fee) $349 per agent $349 per agent $349 per agent
E-mail support channel ?LiveAgent grabs all your incoming emails and transforms them into tickets for better access and management.
Live Chat support channel ?Insert a Live Chat button on your website. Copy-paste a short code, no HTML skills required.
Facebook & Twitter support channel ?Complete social media customer support solution.
Call center support channel ?Phone to PC and PC to PC calls are supported with LiveAgent+Twilio integration.
Forum & Knowledge base ?Integrated customizable customer support portal, feature suggestions & customer forum.
Contact forms ?Predefined and customizable contact formulars can be placed anywhere in your website.
Feedback management ?Insert feedback buttons and collect important feedback from your customers.
Gamification ?Award your agents and let them compete between each other. Increase their efficiency. -
Free access to product updates first 9 months first 12 months first 12 months
Next 12 months of product updates $299 $899 $1899
Branding free $199 $199 $199
30-day money back guarantee
Purchase Purchase Purchase

Frequently asked questions

License explained

One downloadable license allows you to have one installation of LiveAgent installed on a single URL. This single installation of the LiveAgent can be used for support of unlimited number of domains, email addresses, facebook pages and twitter accounts sharing the same support agents.

How is your customer service?

We have a dedicated support staff available for phone calls, email or live chat 24/7. We respond ASAP and usually solve support requests within the same day. 

Do I have 100% control over my data?

Yes, the downloadable license of LiveAgent will be installed on your own server. You have 100% control over your data. No data or statistics are kept on our servers, your LiveAgent installation will not send any data to us.

What is the Upgrade Policy?

Additional agent seats you can buy directly in your installation without reinstalling or upgrading the software.

How will I be billed for the downloadable license?

Your credit card will be billed only once at the time of purchase. There are no contracts or hidden fees.

Can I get a refund of my order?

Yes, you can request refund within first 30 days after you placed your order. We will make refund without further questions. Refund requests received more than 30 days after purchase will be declined.

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Contact us

support@ladesk.com

+1-888-659-6550(Toll Free in USA & Canada)

+421 2 33 456 826(European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

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