|Installed on your own server|
|Free installation by our staff on your server|
|One time fee||$899||$2999||$5999|
|Agents||3 included||10 included||20 included|
|Max # of Agents||9||19||29|
|Additional agent price (one time fee)||$349 per agent||$349 per agent||$349 per agent|
|E-mail support channel ?LiveAgent grabs all your incoming emails and transforms them into tickets for better access and management.|
|Live Chat support channel ?Insert a Live Chat button on your website. Copy-paste a short code, no HTML skills required.|
|Facebook & Twitter support channel ?Complete social media customer support solution.|
|Call center support channel ?Phone to PC and PC to PC calls are supported with LiveAgent+Twilio integration.|
|Forum & Knowledge base ?Integrated customizable customer support portal, feature suggestions & customer forum.|
|Contact forms ?Predefined and customizable contact formulars can be placed anywhere in your website.|
|Feedback management ?Insert feedback buttons and collect important feedback from your customers.|
|Gamification ?Award your agents and let them compete between each other. Increase their efficiency.||-|
|Free access to product updates||first 9 months||first 12 months||first 12 months|
|Next 12 months of product updates||$299||$899||$1899|
|30-day money back guarantee|
One downloadable license allows you to have one installation of LiveAgent installed on a single URL. This single installation of the LiveAgent can be used for support of unlimited number of domains, email addresses, facebook pages and twitter accounts sharing the same support agents.
We have a dedicated support staff available for phone calls, email or live chat 24/7. We respond ASAP and usually solve support requests within the same day.
Yes, the downloadable license of LiveAgent will be installed on your own server. You have 100% control over your data. No data or statistics are kept on our servers, your LiveAgent installation will not send any data to us.
Additional agent seats you can buy directly in your installation without reinstalling or upgrading the software.
Your credit card will be billed only once at the time of purchase. There are no contracts or hidden fees.
Yes, you can request refund within first 30 days after you placed your order. We will make refund without further questions. Refund requests received more than 30 days after purchase will be declined.