Zapier makes it easy to automate tasks between web apps.
What is Zapier ?
Zapier is an integration platform that allows you to connect all of your web services together using a simple interface. That means that without knowing how to code, you can integrate LiveAgent with hundreds of apps, including ones that you probably already use. See list of all Zapier apps.
Examples of use
How to connect Zapier to LiveAgent
First, you need to have a Zapier account. If you do, login to it and in the search bar look for "liveagent".
Click on LiveAgent logo and select the apps you want to connect to LiveAgent.
Choose a zap you want to automate tasks with and click on "Use this Zap".
In the next step choose a trigger, action and connect a LiveAgent account.
Your API key can be found inside LiveAgent in Configuration>System>API.