How To Integrate Shopify With LiveAgent

Start providing awesome customer support with LiveAgent help desk software for Shopify and place a live chat button on your Shopify store.

Why Shopify ?

Shopify is one of those tools that every entrepreneur should be using. With this easy to use ecommerce solution, entrepreneurs save time and money, so they can focus on other aspects of their business.

Integrating live chat to Shopify in 5 easy steps:

By using this method you will be able to see customer's orders in the ticket detail section.

Step 1

In your LiveAgent account navigate to Configuration>System>Plugins and click on Activate button in the "Shopify Integration" section.

Step 2

This plugin can be used in cooperation with a private App of your Shopify account. Login to your Shopify admin panel and navigate to Apps>Private Apps (top right). Create a private app and name it e.g. "LiveAgent".

Step 3

In the Permissions section select "Read and write" option for "Script tags in your store’s theme templates files".

Step 4

Now you can see it's credentials (API key, password...).

Step 5

Use the credentials from your Shopify private app when setting up the Shopify Integration plugin in LiveAgent.

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