How To Integrate CS-Cart With LiveAgent

Start providing awesome customer support by placing a live chat button on your CS-Cart store.

What is CS-Cart?

CS-Cart is the best shopping cart solution for building an ecommerce website of any size: from a small web store to a virtual shopping mall. A ready storefront, support for many payment and shipping options, full inventory control, unlimited products, promotional tools, and other e-commerce software features out-of-the-box.

Integrating live chat to CS-Cart in 3 easy steps:


Step 1 - Creating the chat button

First step is to create and customize a new chat button in your LiveAgent panel (Don't have a LiveAgent account? Signup here). Copy it's HTML code (Ctrl+C) to clipboard.

Step 2 - Inserting the chat button code

Go to your CS-Cart admin panel and choose Quick Menu > Design > Blocks > Scroll to GRID 16 > Block 'Customer Service' > Click on Block Options  > choose Content tab > Paste (Ctrl +V) the HTML code below the '</ul>' line > Save !

Note: It is not necessary to use 'Customer service' block. You can create your own blocks and use them as well.

Step 3 - Finalization

Go to your store webpage, refresh it and your chat button is ready.

Ready to take the next step?

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