Increase Conversion Rate by 27%

Problem

Are you struggling with low conversion rates, high bounce rates, or high shopping cart abandonment rates? E-commerce managers are always looking for new ways to increase the performance of their online stores or websites.

Solution

Research shows that adding a live chat to your website can lift your conversion rate by 27% on average. Depending on your industry, this number can be even in the 3-digits sphere. With live chat's marginal costs, it's definitely a no brainer to give it a try.

Features used

Running chatRunning chat

Live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of your company. Livechat builds customers' confidence while shopping and increases overall customer experience. Adding a human factor to your website while real time chatting with your customers can be a game changer.

Build a relationship with your website visitors by inviting them to live chat with your agents. Setup chat invitations for custom URLs on your website(e.g. your pricing page). Invite visitors to chat with you during the checkout process, build their purchase confidence, increase shopping experience and convert them into paying customers by having a real person chat with them. Easily setup a custom pop out time for your chat invitations.

Business benefits

  • Competitive advantage
  • Increase customer satisfaction
  • Real time convenience to visitors
  • Provide customers immediate access to help
  • Live Chat increases conversions on average by 27%
  • Increase leads and sales by adding a Live chat button on your website
  • Live chat saves phone support expenses and allows you to simultaneously chat with multiple customers

You Will Be in Good Hands

Ever since LiveAgent was started, customer satisfaction has been our top priority. Don’t take our word for it and see what our customers are saying about us.

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