The WYSIWYG editor gives you the ability to enter and format your content while working in a "What You See Is What You Get" view of the content. By using the implemented WYSIWYG editor, you can easily edit and style content of your emails, email templates and knowledge base articles.
WYSIWYG editor - New ticket
This editor lets you format text in bold or italics, create numbered lists, drop in images, paste tables, and embed links.
WYSIWYG editor - Knowledge base article
The WYSIWYG editor is very simple to use and will help you make the most out of your ticketing system!