Sounds

Customize or disable any sound that is played in LiveAgent. You can choose from existing sounds or upload your own file. Supported formats are mp3, wav, ogg. Maximum file size is 128 MB.

Sounds configurationSounds configuration

Sound options:

  • New call
  • New chat
  • New message
  • New ticket
  • Chat connected
  • Chat new message

Knowledgebase resources

How to configure sounds

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