Online ticket history (url)

LiveAgent offers the option of adding a link to online ticket history in your sent emails.

Online ticket history link in the emailOnline ticket history link in the email

Online ticket history authentication:

  1. If switched on, the user will need to be logged in to read ticket history.
  2. If not switched on, everybody can read online ticket history.

How online ticket history looks:

Online historyOnline history

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