Language adaptable widgets

Need to provide support in multiple languages? Set up your Chat, Contact or feedback widgets in a language which your customers and Agents speak.

Multilingual chat buttonsMultilingual Chat buttons

Example of multilingual supportIf you provide support to customers in multiple languages and want to route communication to the Agents who speak the specific language, this can be done by creating contact widgets in custom languages. You can then route the communication from these widgets to Departments like "English", "German", "Spanish" or any other supported language.

Setting up a chat widget in Spanish

If you want to configure languages of your chat widgets, you can do this in the widget's advanced settings.

Chat widget in SpanishChat widget in Spanish

Knowledgebase resources

Learn how to setup Languages

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