Allow your support Agents to earn Badges and Levels when they perform actions that contribute to the overall success of your company. Make their everyday work more fun and motivate them to better performance.
Solving customers issues all day long is hard work and your best performing customer support Agents deserve to be credited and acknowledged. Badges are given out regularly and levels are gained gradually over time. Gamification is not just about fun, it motivates support team members to work even harder.