Email notifications

Email notifications can be activated to automatically send emails to Agents:

  • When a Ticket is assigned to an agent
  • When customer replied in an assigned ticket
  • When a new ticket is created in a Department the agent is a member of

Email notificationsEmail notifications

Knowledgebase resources

Email notifications

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+1-888-659-6550(Toll Free in USA & Canada)

+421 2 33 456 826(European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

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