Live Chat Software
What is a Live Chat software?
Live chat software is a computer program that enables customers and website visitors to chat with customer representatives. It allows them to chat in real time directly on company's website. It is an excellent tool which is necessary to communicate with customers. It can improve customer service and reduce support costs. Live chat software can be also free of charge for every user.
It is essential to choose the best live chat software. LiveAgent provides you various features, such as proactive chat invitations, ability to see what are customers typing, ability to animate a chat button and much more.