Customer support

What is Customer support?

Customer support is a set of services provided by a company to customer. It is also a part of customer relationship management. Companies use a helpdesk to provide a customer support and customers can connect with company through e-mail, mobile phone, live chat or through other channels.

Companies provide assistance in installation, training or the try to resolve customer's problems and queries. Good customer support can raise sales, revenues and customer satisfaction.

LiveAgent
Help Desk Software & Live Chat