Increase Your Customer Satisfaction With The Best Help Desk Software

Providing fast and accurate customer service will drive your customer satisfaction rates way up.

LiveAgent is one of the Most Reviewed and Rated Help Desk Software

G2 Crowd

TrustPilot

GetApp

Why is LiveAgent voted the best help desk software?

  • Increase in customer satisfaction
  • Higher conversion rate
  • All communication channels are included
  • Everything is centralized in one place
  • More than 175+ help desk features
  • Helps prioritize workflow
  • Free 24/7 customer support
  • Easy, fast & free setup
  • Cloud based with free lifetime updates
  • Low monthly fee

Over 21.000 businesses are using the best help desk software

“Great organizational tool for email and chat!”

LiveAgent allows us to quickly see the status of all emails in the inbox. We can quickly see at a glance what emails and chats are being handled and which ones are in need of a response. I also really like the ability to add internal notes to a ticket so that we can have internal discussions regarding a particular email string. It was very quick to get up and running with the platform!

...by Krista shared on

“A great sotfware to provide online support to your customers”

What I like about LiveAgent is that it allows you to respond to emails, tickets, chats, messages from social media all from one place. You can create predefined answers for a better workflow and a faster response. You can also supervise the work of each support agent. You can see how many hours each agent worked, how many tickets he answered. Top help desk!

...by Andreina shared on

“Amazing Support and a System that Rocks”

I am amazed at the features included in this system. I was up and running literally in minutes for 2 different brands. I seriously look forward to the amount of time LiveAgent is going to me save me with running our customer support...not to mention having everything from social accounts to ecommerce integrated to 1 app instead of 10.

… by Robert shared on

“Amazing solution, everything you could wish for”

Suppport, pre sales, FAQ, lead capture, very powerful it's amazing! It does a lot reliably which at the end of the day is everything you could hope for. Actually. It's very reliable and trouble free. Support staff are lovely, really polite, intelligently responsive and "on it" This does everything I could wish for, it's just a big problem solver. Seriously well-done guys very happy with this.

...by Ben shared on

“Helps Deliver Top Notch Customer Service”

We love the user-friendly interface, quick set up, and that it was so easy to configure. It has dramatically reduced the time our customer service team has been able to respond to customers. It offers everything from chat, video, phone, email, and more to respond to our customers. We have seen an increase in customer satisfaction as well as less stress on our customer service team. If your business is built around customer service, I highly recommend this best help desk software.

...by Bob shared on

We help companies increase customer satisfaction and conversion rate

Save Money: Centralize Your Help Desk Software

Be ready to answer customer queries received through any communication channel! LiveAgent, the best help desk software, stores & prioritizes all your customer requests coming from live chat, email, call, contact form, Facebook or Twitter.

No need to purchase multiple apps and switching between them while helping your customers. Everything is included in LiveAgent.

Cut Ticket Resolution Time

Using the best help desk software to reduce ticket resolution times in customer support will allow you to differentiate yourself from your competitors.


Omnichannel help desk with features like self-service portal, internal collaboration and customers’ ticket history will help you reduce the resolution time and build long-term relationships with your customers.

509 businesses signed up in the last week. Join them!

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