Help Desk Software is The 1st Step Towards Better Customer Service

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2017. Stay closer to your customers and answer their questions faster with LiveAgent.

All Your Communication Neatly Sorted by Priority

Stay on top of all your customer requests coming in from different support channels.

Ticketing

All communication including emails is transformed into tickets for better convenience.

Live chat

Build in, real-time chat messenger widget with automated invitations.

Phone

Connect any phone number. Receive, route or make calls with unlimited backups.

Support Portal

Customers sometimes prefer to be self-served. Provide answers 24/7, even when offline.

Social

Answer customers on Facebook and Twitter. Listen to customers where they are.

Call Center Built Into Your HelpDesk

Plug in your VoIP provider or just place a call button on your website. Forget expensive call center software solutions - we don't charge for call minutes, nor call recordings.

Unlimited Inbound Calls

Plug in your favorite VoIP Provider with SIP and receive calls from anywhere in the world

PC-to-PC Calls

Place a call button on your page and let customers call you from their PCs

Internal calls

Make unlimited calls to your colleagues, without setting up SIPs

Outbound calls

Call your customers proactively or follow up about their open tickets

Yes!

We can do it!

Hardware phone

Answer calls with any hardware phone device

Browser

Receive calls in your browser - all browsers are supported

Softphone

Ensure reliability by connecting and using a softphone software

Mobile app

Stay connected and answer calls even on the go with native iOS & Android apps

You Will Be in Good Hands

Ever since LiveAgent was started, customer satisfaction has been our top priority. Don’t take our word for it and see what our customers are saying about us.

Are you switching from a different help desk software?

We offer concierge migration services from most of the popular help desk solutions.

Over 21,000 Businesses Can't Be Wrong!

Do you know what BMW, Yamaha, O2 and Oxford University have in common?

96% Satisfaction
based on 15291 customer reviews

Great all inclusive support - With LiveAgent we’re able to give our customers support wherever they are.
LiveAgent combines excellent live chat capabilities, ticketing and powerful automation that allow us to provide exceptional support to our customers.
LiveAgent is really fast, easy and fun to learn and their customer support is always helpful.

Feeling Hungry For More?

The All-inclusive plan equals a price of an average lunch for 2. Start with a 14-day risk free trial, no commitments, unlimited agents, no credit card required.

Packed with 175+ features

LiveAgent offers the right portion of juicy helpdesk features that adapt to your company’s workflows.

509 businesses signed up in the last week. Join them!

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