Multi-channel helpdesk helps you serve your customers via phone, email, chat, facebook and twitter.
It is one solution for all customers and all platforms.
No matter if you are an iPhone, BlackBerry, Windows or Android user, you can leverage the benefits of Live Agent on all mobile platforms.
See all your ticket filters just as you are used to them from the web app. These ticket filters are identical on all devices you login with.
Prefer a bigger screen to work on? No problem, use Live Agent on your tablet. Enjoy all the perks of our mobile app on your iPad or Android based tablet.
Navigating through tickets is a breeze. Literally. Just swipe your finger from the side of the screen and move to the previous or next ticket.
Do all the important operations with your tickets on-the-go. Add a note, transfer, close or respond to your customers tickets.