Full customer support solution with emails, voice, live chat, Facebook, Twitter, knowledge base... its all there.

  • ...we discovered LiveAgent and it blew us away.

    We tried several different helpdesk systems in past years. Then we discovered LiveAgent and it blew us away - first of all solutions out there to combine all areas of our customer care - e-mails, web-based tickets, social networks, live chat and knowledge base - seamlessly into one suite.

    Michal Mesko is the CEO of Martinus

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  • I decided to go with LiveAgent

    After trying a number of different helpdesk softwares, both free and paid, I decided to go with Live Agent. Not only was this a surprisingly cost effective option, it was a feature packed option that worked straight out of the box.

    David Chandler of Caucasus Communications Service

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  • Bye bye Kayako! Adios Zendesk...

    LiveAgent is simply the best and most affordable customer support tool out there! Bye bye Kayako! Adios Zendesk... Goodbye whatever!! Development is great and fast! Rock Solid and easy to use software. Very customer friendly also!

    Jeremy Otten is the CEO of Random Solutions

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How to Handle Any Type of Complaining Customer

Handling customer complaints is, in most cases, an alchemy to which the recipe has not yet been discovered. However, we... read more

All LiveAgent Servers Are "Heartbleed" Safe

You might have already heard news about heartbleed, the massive OpenSSL exploit, which spread on the web. After years... read more

Chat Button Challenge: Design and Win $200!

Do you think you are good at designing and have awesome ideas ? Or just want to give it a shot? We're starting a live... read more

Feature Overview: Split Ticket

Hi all! We have good news for all of you who were waiting for new functions to be implemented in LiveAgent. In this... read more

Maximize the value of LiveAgent through available integrations.

Live Agent integrations
Live Agent mobile

Access customer support tickets and live chat with your customers wherever you are. All mobile devices are supported including iPhone, iPad, Android, Windows Phone and Blackberry.

Add notes, transfer, close or respond to your customers tickets everywhere and never stay behind.

Learn more about mobile LiveAgent

Live Chat Software

Live Chat Software

LiveAgent includes thorough Live Chat support feature.

Let customers contact you even if your support is not online by using customizable contact forms. You can answer their requests later over email. Add a live chat button.

Developer API

Live Agent Developer API

With LiveAgent API you can integrate help desk features into any external application. It is easy to connect Python, .NET or PHP script using JSON or XML interface.

Learn more about LiveAgent API

Documentation and Forum

Forum and Knowledgebase software

Learn more about technical details in the LiveAgent knowledge base or discuss your questions with the community.

Access LiveAgent Knowledgebase

Web-based Live Chat & Helpdesk

PHP help desk software

LiveAgent is a web based PHP application. The Downloadable license is easy to install on any hosting with PHP5 and Mysql support. Accounts hosted in our cloud are ready to go.

Learn more about requirements.

SaaS or Download

Download live chat software, SaaS help desk solution

Host your helpdesk in our secure cloud for a small monthly fee (from $19/month) or buy a downloadable license installed on your own server for an affordable one time fee (from $19)

Try it free now!

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